Welcome to boxofcake.com . These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services.

By using boxofcake.com or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this Website and place orders.

By using our Website, you confirm that the information you provide is accurate and complete.

2. Products and Services

Boxofcake.com offers cakes, desserts, bakery products, and related services.

We make reasonable efforts to display product descriptions, images, sizes, colors, and pricing accurately. However:

  • Actual products may vary slightly from images shown.
  • Decorative elements may differ depending on availability.
  • Product availability is subject to change without notice.

3. Orders and Acceptance

When you place an order:

  • You agree that all order details are accurate.
  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel orders at our discretion.

You will receive an order confirmation after successful placement. Confirmation does not guarantee acceptance until processing begins.

4. Pricing and Payments

All prices displayed on the Website are in [Insert Currency] and include applicable taxes unless stated otherwise.

We reserve the right to:

  • Update prices at any time
  • Correct pricing errors
  • Cancel orders affected by pricing inaccuracies

Accepted payment methods may include credit/debit cards, UPI, digital wallets, net banking, and other supported methods.

5. Delivery Policy

Delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Traffic delays
  • High demand periods
  • Events outside our control

Customers are responsible for providing accurate delivery details.

If delivery cannot be completed due to incorrect information or recipient unavailability, additional charges may apply.

6. Cancellation and Refunds

Order Cancellation

  • Orders may be cancelled only within the permitted cancellation window shown at checkout.
  • Customized or personalized cake orders may not be eligible for cancellation.

Refunds

Refund eligibility will depend on:

  • Product quality concerns
  • Delivery failures attributable to us
  • Incorrect product fulfillment

Approved refunds will be processed through the original payment method within [Insert Number] business days.

7. Product Quality and Consumption

Our products may contain allergens including but not limited to:

  • Milk
  • Eggs
  • Nuts
  • Wheat
  • Soy

Customers are responsible for reviewing ingredient information and notifying us of known allergies before ordering.

Products should be consumed within the recommended timeframe after delivery.

8. User Accounts

If you create an account:

  • You are responsible for maintaining account confidentiality.
  • You are responsible for activities conducted under your account.
  • Notify us immediately of unauthorized use.

We may suspend or terminate accounts that violate these Terms.

9. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt unauthorized access
  • Interfere with Website operations
  • Upload malicious software
  • Copy or exploit Website content without permission

10. Intellectual Property

All content on boxofcake.com including:

  • Logos
  • Designs
  • Text
  • Images
  • Product content
  • Website layout

is owned by or licensed to Box of Cake and protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

11. Third-Party Services

Our Website may include links to third-party websites or payment providers.

We are not responsible for third-party content, services, or policies.

12. Limitation of Liability

To the maximum extent permitted by law:

Box of Cake shall not be liable for indirect, incidental, special, or consequential damages arising from use of the Website or products.

Our total liability shall not exceed the amount paid for the relevant order.

13. Indemnification

You agree to indemnify and hold harmless Box of Cake, its affiliates, employees, and partners from claims arising from your misuse of the Website or violation of these Terms.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

15. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, technical failures, strikes, government actions, or supply disruptions.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of [Insert Country/State].

Any disputes shall be subject to the exclusive jurisdiction of courts located in [Insert City/State].

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after updates constitutes acceptance of revised Terms.

18. Contact Us

For questions regarding these Terms, contact:

Box of Cake
Website: www.boxofcake.com
Email: info@boxofcake.com